Support Services
Installation
Whether you’re moving an ATM by just a few feet, reinstalling it to another location or installing for the first time on site, our technicians and support staff ensure your installation meets regulation and manufacturer standards. Our focus is on providing your customers with an excellent experience regarding ease of use, safety and security. We supply and install all types of indoor and outdoor ATMs and our sales team will talk you through all your options.
Maintenance
We’ll work with you to provide the best ATM solution for your business backed by 24/7 support to ensure your ATMs are available when your customers need them.
Cash Funding, Reconciliation and Replenishment
We supply a full cash management service including:
- Cash sourcing.
- Funding of cash for ATMs.
- Full accounting reconciliation for ATMs and deposit devices.
- Management of cardholder dispute resolution.
Security
Having a strong security and support in place can empower your business to prevent potential risks instead of reacting after an incident occurs. Therefore an essential part of our service is to adopt a proactive approach to security. Ask our sales team for a full list of the security supports we have to offer.
What to do
- Check your ATM Manual for step by step troubleshooting
- Call or email the Helpdesk
